Orientation, Supervisory Training & EAP Materials

Orientation, Supervisory Training & EAP Materials

CFS EAP firmly believes in the correlation between onsite promotion and utilization. The key to the success of our program is its visibility.

We have developed the following communications tools and presentations to promote EAP to your employees, which will increase the rate of participation and also help employees understand the value of EAP services:

  • Program Postcards and Wallet Cards
  • CFS EAP Monthly Communications
  • Flyers and Posters
  • Employee Enrichment Seminars
  • Presence at Company Sponsored Wellness Fairs
  • Online Materials (audio-visual and printable)

Our short orientation video offers an overview of the valuable resources we provide employees and their household members:

SUPERVISORY TRAINING:

In addition to regular orientations, C&FS EAP provides a supervisory training, ‘EAP as a Tool for Management.’ Supervisory training is a critical component of the C&FS EAP program because supervisors are often the first to detect performance issues that may be related to personal challenges. The primary focus of this one hour training is

  • educating supervisors about identifying employee concerns
  • conducting constructive conversations
  • developing resilient teams
  • EAP referral procedures

We will deliver this training to your managers and supervisors live, virtually of in-person, and also provide this online resource for your convenience:

For Orientation or Promotional Supplies

  • EAP Staff Phone: Main: 716-681-4300 E-mail: [javascript protected email address]

Orientation Documents

Schedule a Seminar

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Core Services

  • On-Site Employee Orientation Session

    The EAP orientation is designed to educate members about available benefits as well as how to access services. Orientations are offered at various times to ensure the attendance of the maximum number of employees, including daytime, afternoon and evening shifts. Orientation materials, including a pre-recorded video are also available for employers to use as needed.

  • Account Management

    We know that clear, credible, user-oriented program communication is a critical factor in ensuring a well-utilized and effective Assistance Program. Our EAP staff will work with each client to continuously monitor service delivery, quality of care, and overall utilization to protect your return on investment.

  • Employee Enrichment Seminars

    We offer a full suite of health and wellness seminars that can be provided onsite. We have networked across Western New York to provide knowledgeable and experienced speakers whose actions make a real difference. Our professional approach to planning seminars means that speakers will be prepared, informed and ready for your event.

  • Supervisory Training

    Supervisory training is a critical component of the C&FS EAP program because supervisors are often the first to detect performance issues that may be related to personal challenges. The primary focus of our one-hour supervisory training is on recognition of the “impaired employee,” intervention strategies, and EAP referral procedures. Similar training may be provided for HR departments and union representatives where applicable.

  • Promotional Materials and Online Resources

    We firmly believe in the correlation between onsite promotion and utilization. The key to the success of the Assistance Program is its visibility. We will develop strategies and communications tools to promote the services to your members in memorable and exciting ways- which will not only increase the rate of participation, but the value received by the organization.

  • Leadership Consultation

    Leaders will enjoy the added benefit of the highest clinical and occupational expertise in the Western New York region. We will provide confidential guidance to those in leadership positions to handle difficult situations when they arise. Information is a phone call away.