Our mission is to help people live their lives to the fullest potential while maintaining meaningful work. Everything we do is focused on improving the well being of the people under our care- employees and their household members.
All of the Work-Life resources listed below are included in your EAP benefit– at no cost to you!
Call us at 716-681-4300 Request EAP Services Here
A Registered Dietitian or Holistic Health Coach can provide you with professional consultation regarding nutrition concerns including diet, weight management, allergies and food sensitivities, as well as meal planning.
EAP will connect members with a local attorney who can answer basic legal questions and provide free confidential consultation. If it is necessary for a member to retain legal counsel, our service will assist with making a referral.
For self help about NYS Law, including general legal information and do-it-yourself legal forms, visit this website.
For other state sites, click here.
Child Care Consultation
EAP maintains a relationship with the Child Care Resource Network to provide child care referrals and support to employees and their families. The CCRN monitors the registration of licenses for providers and advocated for high quality, accessible care. They can also provide information on parenting education and other family services.
Use this calculator from the Workforce Development Institute to see if you might be eligible for financial assistance for child care.
Elder Care Consultation
EAP will connect employees with reliable services and resources for both the senior needing support and the caregiver including information about: caregiver resources, home care options, classes for those helping older relatives or friends, navigating Medicaid/Medicare/Social Security and other benefits.
When people disagree with one another, there are options besides fighting or walking away. Mediation and conflict resolution can help. EAP partners with Child and Family Services Center for Resolution and Justice to provide mediation. In more than 75% of the cases mediated, parties reach agreement, avoiding stress and costly legal expenses. Workplace mediation and conflict resolution can serve as a proactive approach to preventing litigation and promoting a healthier work environment.
C&FS EAP provides referrals to best practice classes, coaching, free nicotine replacement therapy, and cessation related services, via the NYS Quitline.