Work-Life Support

Our mission is to help people live their lives to the fullest potential while maintaining meaningful work. Everything we do is focused on improving the well being of the people under our care- employees and their household members.

All of the Work-Life resources listed below are included in your EAP benefit– at no cost to you!

Call us at 716-681-4300 Request EAP Services Here

Financial Resources

Meet with a financial counselor for up to three (3) hours to review budgeting advice, suggestions for positive spending habits, creditor repayment plans, student loan consolidation and much more. Employees and counselors will work as a team to determine the best plan to achieve your financial goals.

Nutrition Consultation

A Registered Dietitian or Holistic Health Coach can provide you with professional consultation regarding nutrition concerns including diet, weight management, allergies and food sensitivities, as well as meal planning.

Legal Consultation

EAP will connect members with a local attorney referral service. This service will facilitate a connection with an appropriate attorney. The attorney will provide a free thirty minute consultation to determine if the attorney can assist you with your matter, including information about the cost of representation. Our hope is that you will be able to make an informed decision about how to proceed with your legal problem.

For self-help about NYS Law, including general legal information and do-it-yourself legal forms, visit this website.

For other state sites, click here.

Child Care Consultation

EAP maintains a relationship with the Child Care Resource Network to provide childcare referrals and support to employees and their families. The CCRN works with the Office of Children and Family Services (OCFS) to maintain a list of Licensed and Registered Child Care Providers in Erie County. They can also provide information on parenting education and other family services.

Elder Care Consultation

EAP will connect employees with reliable services and resources for both the senior needing support and the caregiver including information about: caregiver resources, home care options, classes for those helping older relatives or friends, navigating Medicaid/Medicare/Social Security and other benefits. C+FS EAP partners with Erie County Department of Senior Services and Oasis Senior Advisors.

Mediation

When people disagree with one another, there are options besides fighting or walking away. Mediation and conflict resolution can help. EAP partners with Child and Family Services Center for Resolution and Justice to provide mediation. In more than 75% of the cases mediated, parties reach agreement, avoiding stress and costly legal expenses. Workplace mediation and conflict resolution can serve as a proactive approach to preventing litigation and promoting a healthier work environment.

Smoking Cessation

C+FS EAP provides referrals to best practice classes, coaching, free nicotine replacement therapy, and cessation related services, via the NYS Quitline.

Core Member Services

Counseling Sessions
EAP provides confidential counseling to members and their household members to assist in solving personal, family and work-related problems. Counseling services include assessments, short-term counseling and community referrals. Counseling is available to anyone who lives with the covered employee.
Legal Consultation
EAP will connect members with a local attorney who can answer basic legal questions and provide free confidential consultation. If it is necessary for a member to retain legal counsel, our service will assist with making a referral.
Financial Consultation
Meet with a financial counselor to review budgeting advice, suggestions for positive spending habits, creditor repayment plans, student loan consolidation, and much more. Members and counselors will work as a team to determine the best plan to achieve your financial goals.
CHILDCARE CONSULTATION
We maintains a relationship with the Child Care Resource Network to provide child care referrals and support to members and their household. The CCRN monitors the registration of licenses for providers and advocates for high quality, accessible care. They can also provide information on parenting education and other family services.
Nutrition Services
A Registered Dietician or Holistic Health Coach can provide members with professional consultation regarding nutrition concerns including diet, weight management, allergies and food sensitivities as well as meal planning.
ELDERCARE CONSULTATION
We will connect employees with reliable services and resources for both the senior needing support and the caregiver. Information will be provided about: caregiver resources, home care options, classes for those helping older relatives or friends, navigating Medicaid/Medicare/Social Security and other benefits.
MEDIATION AND CONFLICT RESOLUTION
When people disagree with one another, there are options besides fighting or walking away. Mediation and conflict resolution can help. We partner with Child & Family Services Center for Resolution and Justice to provide mediation. In more than 75% of the cases mediated, parties reach agreement, avoiding stress and costly legal expenses. Workplace mediation and conflict resolution can serve as a proactive approach to preventing litigation and promoting a healthier work environment.
REFERRAL NETWORK
If it is determined that a member will need further or more specialized services, the EAP counselor will make arrangements for referral and follow-up service to the most appropriate level of care in the community. We have a well developed network of affiliates with whom we work regularly to provide seamless care to our clients.