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First Choice Participants are welcome to contact our offices and speak to an Employee Assistance counselor. We are here to answer any questions you may have about your benefit. We will be on-site after your training if you need any information or referrals also. The benefits of this program include:
- Counseling and Case Management
- On-Call Crisis Counseling
- Financial Coaching
- Nutritional Coaching
- Legal Consultation
- Smoking Cessation
- Elder Care Consultation
- Child Care Consultation
- Mediation and Conflict Coaching
Call us today at 716-681-4300 and see how we can support your success!
EAP provides confidential counseling to employees and their household members to assist in solving personal, family and work-related problems. Counseling services include assessments, short-term counseling and community referrals. Counseling is available to anyone who lives with the covered employee.
EAP will connect members with a local attorney who can answer basic legal questions and provide free confidential consultation. If it is necessary for a member to retain legal counsel, our service will assist with making a referral.
Meet with a financial counselor to review budgeting advice, suggestions for positive spending habits, creditor repayment plans, student loan consolidation, and much more. Employees and counselors will work as a team to determine the best plan to achieve your financial goals.
EAP maintains a relationship with the Child Care Resource Network to provide child care referrals and support to employees and their families. The CCRN monitors the registration of licenses for providers and advocates for high quality, accessible care. They can also provide information on parenting education and other family services.
A Registered Dietician or Holistic Health Coach can provide employees with professional consultation regarding nutrition concerns including diet, weight management, allergies and food sensitivities as well as meal planning.
EAP will connect employees with reliable services and resources for both the senior needing support and the caregiver. Information will be provided about: caregiver resources, home care options, classes for those helping older relatives or friends, navigating Medicaid/Medicare/Social Security and other benefits.
MEDIATION AND CONFLICT RESOLUTION
When people disagree with one another, there are options besides fighting or walking away. Mediation and conflict resolution can help. EAP partners with Child and Family Services Center for Resolution and Justice to provide mediation. In more than 75% of the cases mediated, parties reach agreement, avoiding stress and costly legal expenses. Workplace mediation and conflict resolution can serve as a proactive approach to preventing litigation and promoting a healthier work environment.
If it is determined that an EAP client will need further or more specialized services, the EAP counselor will make arrangements for referral and follow-up service to the most appropriate level of care in the community. We have a well developed network of affiliates with whom we work regularly to provide seamless care to our clients.