April 2026 Quarterly Leadership Newsletter

A Different Standard of Support

Workplace stress is elevated across industries, and many employees may be feeling the effects. Current data indicates that over 80 percent of U.S. workers report experiencing work related stress, and approximately 83 percent report ongoing work-related stress overall. Burnout and strain are often present without people knowing where to reach out for support. (Learn more)

EAP and MAP are designed to support employees when they are stressed. Short term, solution focused support can help employees address concerns early, before they become more complex or begin to impact work, health, or relationships. The challenge is not just access; it is also awareness.

This is where organizational leadership plays a critical role. Consistent visibility and reinforcement of support, helps to normalize use and makes it more likely that employees will reach out when it matters. We encourage you to continue sharing information throughout the year.

To support this, we have developed a short “Quick Start” video that clearly walk through how to access services, what to expect, and how EAP and MAP can be used in real situations. These are designed to make the process feel more approachable and to reduce hesitation for those considering reaching out. We encourage you to share the video with participants as part of your ongoing communication efforts.

If you would like support in aligning your internal messaging with your wellness strategy, please visit our Promotional Toolkit website below or reach out to Megan Andrews, email at mandrews@cfsbny.org or call 716-681-4300.

Promotional Toolkit

Quick Start Guide:

New offerings: Strengths Based Skills Programs

C+FS EAP is now offering three new programs to support employees in skill building around Managing Anger, Conflict Resolution, and Stress Management. They provide structured, short-term support designed to help employees build practical, sustainable skills for navigating workplace and personal challenges more effectively. Grounded in a solution-focused approach, these skill-building programs strengthen communication, emotional regulation, and resilience, supporting both individual well-being and overall workplace effectiveness. To learn more, visit our website:
Learn about the new Strengths Based Skills Programs here

**EAP remains, as always, a voluntary and neutral support service. **

Learn more about making an EAP referral by clicking here

Click here to view the recorded Supervisor Orientation (20 minutes)

Click here to request a Supervisor Orientation for your leadership team

C+FS EAP has been busy!

Buffalo Business First Best Places to Work Event

C+FS EAP recently had the opportunity to participate in the Best Places to Work in Western New York celebration hosted by Buffalo Business First, joining organizations across the region recognized for strong workplace culture and employee engagement. The event brings together a wide range of employers and community businesses. It was a meaningful opportunity to connect with peers who are committed to creating supportive and effective workplaces across Western New York. During the event, we were especially proud to celebrate our own Chief of Human Resources, Erica Reger, recognizing her leadership and ongoing contributions to our organization.

3-2-1 Winter Wellness Email Challenge was a huge success

We invited members to participate in our 3-2-1 Winter Wellness Email Challenge. This was a simple six-week wellbeing event designed to offer flexibility and support during the winter months.

We had over 700 participants and 6 incentive prize winners from the following organizations:

Best Self, Erie 2 BOCES, Hodgson Russ, Beyond Support Network, Better Business Bureau and People Inc.

Thank you to all who participated. If you or anyone on your team is interested in viewing this information, please visit the link below.

Click here to view the information from the 3-2-1 Winter Wellness Email Challenge

Leadership Skills Series: Turning Insight into Action

In the beginning of the year, we partnered with Tania Cervoni to provide a series of leadership presentations. Check them out!

Full Recording (45 minutes): From Intention to Impact – Sustaining Leadership Momentum

Full Recording (45 minutes): Delivering Feedback with Confidence

Full Recording (45minutes): Creating a Culture of Recognition

Are your Employees asking for More EAP Sessions?

C+FS EAP now offers an Expanded EAP/MAP option. This new option is in response to requests by employers to provide additional benefits for employees and their family members! This new option will provide up to eight (8) sessions of counseling or coaching to employees and anyone living in their household.

Want to learn more or receive a quote for the Expanded service option – reach out to Megan Andrews, Director at 716-681-4300 or mandrews@cfsbny.org

Promoting EAP and MAP

Please review the link below for information about EAP promotion. Please reach out to Megan Andrews, if you would like to discuss further. 716-681-4300 or mandrews@cfsbny.org.

Promoting EAP – Toolkit

Presentation and Event Information

How many presentation credits do you have?

Each contract provides credits that can be used for in person or virtual presentations as well as screening events for your teams. If you have questions about any of the presentations listed or about how you can more effectively utilize your credits, contact us directly at 716-681-4300 or eap@cfsbny.org.

C+FS EAP Presentation Catalog

To ensure the security of out participants and presenters, we have updated our policies for anyone joining of our complimentary webinars. Please click below to learn more:

C+FS EAP Webinar Participation Policy Update