January 2026-Quarterly Leadership Newsletter

A Team You Can Count On

This quarter, we are highlighting the people behind C+FS Employee Assistance Program.

EAP is a team effort. From the first call to ongoing care, our work is shaped by collaboration across clinicians, supervisors, students, and staff.  Each team member plays a role in ensuring confidential, responsive support for employees and their households.

To bring this to life, we are sharing a short team introduction video that puts faces to the program and reflects how we work together every day. Take a look at the people who make C+FS EAP the best in providing personal and professional support every day.

We are proud of our community roots and the shared sense of teamwork that defines this region. Whether in the workplace or on the field, showing up for one another matters. In that spirit, we invite you to meet the EAP team and, as always, GO BILLS!

 

2025 was Full of Accomplishments!

Looking forward to an impactful 2026.

 

 

 

 

 

 

 

 

 

 

3-2-1 Winter Wellness Email Challenge

We are inviting you to participate in our 3-2-1 Winter Wellness Email Challenge. This is a simple six-week wellbeing event designed to offer flexibility and support during the winter months. This event will begin January 14th and run through February 18th.

This program is for you. Each Wednesday throughout the challenge you will receive a short email message that includes:
3 – gentle reminders
2 – brief inspirations 
1 – brief prompt to consider and reflect

Each email takes just a couple of minutes to read. Participation is always optional, and you are welcome to engage in any way that feels right for you. At the end of each weekly message, you will find a brief reflection form to complete.

Participation Incentive: As a thank you for participating, individuals who submit a reflection form will be included in a random drawing for a $50 gift card. Participation is voluntary. No purchase or obligation is required. Participation or non-participation does not affect eligibility for services.

Click here to register for: 3-2-1 Winter Wellness Email Challenge

Leadership Skills Series: Turning Insight into Action

Kick off the new year with this three-part webinar series focused on practical leadership skills that can be applied immediately. Recommended for supervisors and managers navigating the demands of leadership in today’s workplace.

January 15th – 12-12:45pm

Leading Through Challenges

January 22nd – 12-12:45pm

Delivering Feedback with Confidence

February 5th -12-12:45pm

Creating a Culture of Recognition

Click here to register for: Leadership Skills Series

Making an EAP Referral

The purpose of an administrative referral is to facilitate connecting an employee with the EAP program for support when job performance or other personal concerns are impeding their success at work. EAP will provide objective assistance and support that will allow the employee to address their current challenges. The intended outcome will be for the employee to return to their former level of acceptable performance.

**EAP remains, as always, a voluntary and neutral program. **

Learn more about making an EAP referral by clicking here.

Click here to view the recorded Supervisor Orientation (20 minutes)

Click here to request a Supervisor Orientation for your leadership team

Are your Employees asking for More EAP Sessions?

C+FS EAP now offers an Expanded EAP option.  This new option is in response to requests by employers to provide additional benefits for employees and their family members!  This new option will provide up to eight (8) sessions of counseling or coaching to employees and anyone living in their household.

Want to learn more or receive a quote for the Expanded C+FS EAP option – reach out to Megan Andrews, Director at 716-681-4300 or mandrews@cfsbny.org 

Promoting EAP

Please review the link below for information about EAP promotion. Please reach out to Megan Andrews, if you would like to discuss further. 716-681-4300 or mandrews@cfsbny.org.

Promoting EAP – Toolkit

How many presentation credits do you have?

Each EAP contract provides credits that can be used for in person or virtual presentations as well as screening events for your teams. If you have questions about any of the presentations listed or about how you can more effectively utilize your credits, contact us directly at 716-681-4300 or eap@cfsbny.org. 

C+FS EAP Presentation Catalog

C+FS EAP is Growing! 

Thank you to all our members for committing to workplace wellness and choosing C+FS EAP. We know you have options, and we value your partnership.

Welcome to our newest organizations this quarter!

    Amherst Chamber of Commerce                                 Amherst Chamber of Commerce

    Employer Services Corporation                                Employer Service Corporation (PEO)

Town of Amherst - 5583 Main St,Williamsville, NY 14221         Town of Amherst

Home                            Dryden Insurance

 

Meet the Newest Member of the C+FS EAP Team!

C+FS EAP is excited to announce that Megan Greene, LMSW, has joined the team! Megan Greene is a counselor at EAP with a Masters of Social Work from Edinboro University, where she focused her studies on mental health and substance use. With a background in substance use prevention and family therapy, Megan brings experience providing compassionate care to an incredibly diverse population. She is committed to trauma-informed care, ensuring clients feel safe, empowered, and supported. Outside of work, she enjoys spending time hiking, traveling, or painting.

 

In Case You Missed It:

In case you missed one of our complementary webinars last quarter, we are sharing these links.  Feel free to send these links to your staff!

October’s Complimentary Webinar:

Full Recording (60 minutes): Safety Without Exceptions: Inclusive Advocacy and Support for Survivors of Domestic Violence

November’s Complimentary Webinar:

Full Recording (30 minutes): The Calm During the Storm: Finding Peace in Your Finances

December’s Complimentary Webinar:

Full Recording (25 minutes): Slip, Trip, and Fall Prevention

Holiday Wellness Resource Page

Upcoming C+FS EAP Events

For up-to-date information about our complimentary programs, visit out events page:

C+FS EAP Complimentary Events